I stayed at the Hilton Sydney again in January 2016 shortly after another stay which I wrote about here. Since my last stay, I had become a HHonors Diamond member and stayed purely to see whether there was much Diamond recognition above what was provided during my stays as an HHonors Gold. I am/was a regular at the Hilton Sydney and I consider it one of my go-to properties in Sydney.
Of course, the hotel facilities, service, breakfast and executive lounge experience remain unchanged since my last post. I write simply to give an overview of the King Suite at the Hilton Sydney.
I checked in at the lobby instead of the Executive Lounge, as the lounge tends to be unstaffed during the afternoon. I had booked the ‘standard’ Guestroom Plus and requested whether there were any suites available. It was a Sunday, which is typically a quiet day for hotels in Sydney.
The front desk associate informed me that there were no suites available despite them still being sold online. While I understand that availability may still appear online as hotels routinely oversell rooms, it was highly doubtful that this was indeed the case as it was a Sunday. Nevertheless, I was provided with a letter outlining Diamond benefits.
Once I entered the executive room which I had been upgraded to, which is identical to a standard room but on a higher floor, I decided to call ‘Magic’ being the property’s guest assistance service. I again requested a suite upgrade and explained that I had stayed at this property a few times prior and wished to try out a suite, as it was a Sunday. After being put on a short hold, during which I assume the associate discussed the request with the manager on duty, I was informed the request was granted and a staff member would arrive shortly to escort me to the new room.
Upon entering the room, I discovered I had been upgraded to one of the hotel’s King Suites, which is one level below the hotel’s Master Suite. The Living area was extremely spacious, with sofas and a dining table suitable for four. A guest bathroom is also available near the entrance.
The bedroom naturally was in a king-bedded configuration and was complete with a TV, large work table and chaise lounge. I believe the bed may be changed on request to a twin, given the frame supports it. Nevertheless, some of the furniture, in particular the sofas and chaise lounge seemed not to fit in well with their modern counterparts and may have been leftover prior to the hotel’s renovation. In particular, the garish yellow sofas stood out well and not in a good way!
The minibar was decently-stocked, although perhaps missing a few wine options. That didn’t matter to me as I am not a big drinker of wine. Beer can also be had at the Executive Lounge in any event during the evening service. One gripe with the minibar however, is the automatic detection system, which automatically charges items removed immediately to the room folio. For those less careful, this would result in potentially awkward discussions at the front desk.
Perhaps the highlight of the suite is the bathroom, which connects the living room with the bedroom. The sheer amount of natural light her really give a feeling of space despite the property’s small windows.
His and hers dual sinks are available with ample towels and amenities. I counted no less than 16 towels, which are more than enough. A moment’s silence for housekeeping who no doubt despise being allocated one of these suites.
There is a large bathtub between the two sinks, with a TV in front during a deep soak. Bath salts are also provided. However, the TV is too small given its difference from the bathtub and the picture quality quite poor.
As expected, the toilet and shower are separate. Closet space is also plentiful.
The King Suite at the Hilton Sydney is a remarkably spacious suite with an amazing bathroom. Practically, everything one could need is provided, including large work desks, a comfortable bed and roomy living area. Indeed, it may even be a little too big if only for two, but is nevertheless interesting for a one-off stay.
The bathroom in particular is very impressive and is definitely geared towards couples, as it connects the bedroom and living room without any privacy screens. Staying with parents is not advisable, and especially not with grandparents!
HHonors Diamond treatment at the Hilton Sydney however is generally not much better than one would expect as a Gold. Both Golds and Diamonds get access to the Executive Lounge. However, Diamonds have a choice to eat breakfast at the Glass Brasserie which has a great atmosphere, but with in my opinion poor food quality. Suite upgrades as a Diamond also have to be pushed for, which may not suit every traveller’s palate, but can be very rewarding if granted.