The Hilton Tokyo Narita Airport is located in Chiba, about a 1.5 hour commute away from central Tokyo. It is located near Narita Airport and a shuttle bus is available for pickup/dropoff from terminals 1 and 2.
While the shuttle bus is shared with other airport hotels in the area, the Hilton is the last pickup spot for the shuttle bus, and the first dropoff point. For those arriving/leaving either early in the day, or late in the evening however, the shuttle bus will not be running. In this case, a taxi ride will cost about USD 15.
A standard room can typically be had here for about 150 USD per night, or 20,000 HHonors points. If making a cash booking, I recommend using a ‘Team USA’ rate, which takes 15% off the room rate (see here). Cash+points rates are also available at times, and represent great value.
For this stay, I reserved using HHonors points. However, it should be noted that this hotel will not provide upgrades to a suite, whether using cash or points. It’s not really necessary for an airport hotel in any event.
The check-in desk was staffed by two agents and had a dedicated priority line for HHonors elite members. The staff spoke great English and were quick and efficient at getting the formalities over and done with.
It’s useful to note that this hotel does not have an executive lounge. I was not provided an alternative benefit, but I believe drink coupons are usually provided for elite members.
I was upgraded to a Queen Deluxe Plus Room, which I believe is just slightly larger than the standard room.
I would describe the room as basic, but functional. There is a large armchair with side table, and a work desk which utilises the same table which the TV is on. It reminds me of a typical Hampton Inn room.
On arrival, there was a welcome amenity of white chocolate, which was quite tasty. I was feeling a bit peckish, so it was certainly appreciated.
The mini-bar was quite basic, with some beer, mixed drink, soft drinks, instant udon and other snacks.
Room lights, the clock and alarms were controlled by way of a bedside control panel, which looked like it was from the 90s. Some have commented negatively about this, but I quite liked it as it looked pretty funky in a retro way. It was quite functional nevertheless.
The wardrobe also had ample hangers, bathrobes, in-room space, shoe horn, slippers and yukatas. I don’t think I saw an iron and ironing board, but I wasn’t looking very hard.
The bathroom was decently sized, but was nothing too flashy. Functional is the right word. The shower was a bathtub combo, which had a shower curtain design. The showerhead however was very ineffective, which sprayed water widely, but didn’t seem to cover the body very well. Water pressure was also a little poor.
The sink area was also functional, with a vanity mirror. Amenities were the standard Peter Thomas Roth offering, and dental kits and a razor were provided as standard (a plus to them). The hairdryer was attached to the wall, but nevertheless had decent heat and strength.
The toilet was the usual Japanese Toto washlet and was an older model. The bathroom is kept nice and clean regardless.
Breakfast is provided complimentary in the ground floor restaurant for HHonors Diamond and Gold members and is a full hot buffet affair. The surroundings are very relaxing and modern with floor to ceiling windows with a view out to the surrounding nature (read trees and greenery).
I was pleasantly surprised as the food offerings were truly extensive, especially for an airport hotel, and of a high quality. A large selection of Western and Japanese options were on offer. Standouts included the potato gems, congee and dumplings.
Continental options including cold cuts, pastries, cereals and juices were also on offer and were all great.
While the offering was by no means luxurious or 5-star standard, it greatly exceeded expectations for an airport hotel, particularly for typical rates in Tokyo. Expectations are managed well by the hotel and exceptional offerings delivered.
The Hilton Tokyo Narita Airport is a solid offering by the Hilton family when you find yourself with an early morning flight out of Narita Airport, or simply needing to crash after a long flight. The location however is not suitable for a base during a sightseeing trip, as it is simply too far from central Tokyo.
Both the cash and the points rates for this hotel are decent valued. While the rooms are quite dated, they are well maintained and I see them not needing a refresh for another three or four years at the current rate.
Service is quite efficient and personable. The amenities provided including the complimentary shuttle bus are also very useful for fitting in seamlessly with your schedule. I would highly recommend it to those needing to stay at Narita.
I will be back and already have a stay booked for next month.